Meg Wilson review 11 Sep 2023
1. What was the most memorable or exciting part of your vacation?
Seeing my sister.
2. What tips would you give other travelers booking this vacation?
Don’t do it. I thought the trip was not very good value. It was amazing to see America, however the tour guides were not helpful and did not seem to know their stuff. It was honestly disappointing.
3. Did you feel that your vacation benefited local people, reduced environmental impacts or supported conservation?
No. We caught Ubers (that we had to pay for) but in NYC we caught trains (and paid for those too despite travel being included”.
4. Finally, how would you rate your vacation overall?
I was upset with the experience. After saving for two years to go on the trip.
Definitely should have booked through another company.
Read the operator's response here:
Thank you for taking time to fill out the feedback form about your Coast-to-Coast Tour, we appreciate it! We are happy you were able to spend time with your sister during the trip, but we are sorry you felt disappointed by the trip itself.
We would be open to hearing more from you about the tour and the reasons why you were upset with the experience, and our team are reaching out to discuss the issues with paying for the transportation whilst on the tour.
We would like to hear more about why you felt our tour did not benefit local people, reduce environmental impacts or support conservation, and welcome suggestions and feedback regarding these topics as we are always looking for ways to improve our tours.
We aim to use public transport, when possible, but with the US Transport system, there are times where alternative methods may be used. Our tours aim to give back to local businesses and community when possible. For example, we offer our travelers the chance to give back to the local community by volunteering in Los Angeles with 'Heal the Bay' by helping clean up the coastline. We aim to give back to small businesses, by taking you to independent cafes, eateries and markets when in the bustling cities, and include a number of visits to Navajo run small businesses during the trip to the Grand Canyon.