Maria Heindel review 22 Apr 2023
1. What was the most memorable or exciting part of your vacation?
The excursions were great and our tour guide Eugenia was brilliant, a fountain for Greek historical and current history. We spent a day in Athens at the Acheologic Museum and it paled in comparison to our cruise excursions.
2. What tips would you give other travelers booking this vacation?
First check the provided services and read the fine print. Print a copy. We did not receive what we thought we had booked-
beer/wine with meals, more served meals and some sailing.
3. Did you feel that your vacation benefited local people, reduced environmental impacts or supported conservation?
No. While we did provide tourist income benefitting local businesses, the ship was a motor vessel with sails strictly for show- not functional at all. It was a disappointment. The motors were loud and not properly vented, resulting in fumes in the lower outdoor areas.
4. Finally, how would you rate your vacation overall?
We loved the excursions but were disappointed with the ship. We would not recommend this vessel as it lacked an indoor lounge area required when weather was cold and damp. The lounge area was made unavailable as it seemed reserved for a small group of guests. The propulsion system was noisy for our “stowage” cabins. While the crew were accommodating , the shortcomings of the vessel spoiled our experience. There were also very young children, below the recommended ages which somewhat spoiled our experience.
Read the operator's response here:
Thank you for your feedback. I am sorry to hear that the vessel's propulsion system was a disappointment. I have asked the vessels managers about this.
I am a little puzzled by some of your feedback about beer and wine with meals - Our website and information states that coffee, tea and water are included.
No mention of beer and wine. I cannot think where we state anywhere that there is a recommended age for this cruise - Please let me know where you saw this so we can correct.
It is true that the sails are rarely used and conditions are rarely in their favour, especially at this time of year. There is a lot of benefit for local businesses and communities, particularly in the smaller ports that you visit that do not usually have cruise ships call in.
While we endeavour to provide 5 star experiences it seems this cruise fell short of those standards. I am pleased your guide, 'Eugenia', did live up to expectations a good guide can make such a difference. We will speak to the vessel's managers about the issues that you had with the ship.
Thank you for taking the time to provide this feedback, we rely heavily on feedback from our clients to maintain the standards we aspire to.