2 independent reviews for Tailor made Spanish Courses in Picos de Europa National Park

Hola Jo, Thank you for your feedback and we’re sorry to hear you did not enjoy all elements of your vacation with us. As we explained to you in person, there were very specific circumstances why we could not white water raft during your stay. This had nothing to do with the time of year, but with the tragic accident that had happened on 4th July (only two days before your course started) in that stretch of river. We're not sure whether you fully appreciate what something like that can mean for a small community like ours. Maybe we didn't explain well enough. We’re glad to know you enjoyed the caving and we hope you enjoyed the other activities too. We felt we were able to accommodate your needs and health limitations well (for example by changing activities with very little notice or allowing you to swap days, even outside the dates of the course). We pride ourselves on delivering student-centerd lessons for all students who come to study with us, so reading that you did not find the level appropriate we wish you had mentioned this during your classes - we could have very easily adapted the lessons to find something that you felt was more suitable for the two of you. We are a small local language school in a rural area where every student who stays with us brings benefits to the local community. Over the many years we have been running our courses we have welcomed countless students who could feel and appreciate the positive impact their vacations had for local people, so it is truly a shame that you were not able to see this. Wishing you and Aurélien all the best, Ana.