Mohamed Karimullah review 7 Sep 2012
1. What was the most memorable or exciting part of your vacation?
There were several good pieces including the hospitality of the Riad landlord, and the warmth and friendliness of the desert tour driver/guide. Most memorable was seeing the beautiful scenery along the Marrakech/Zagora route, and sleeping outdoors in the desert under a moonlit sky.
2. What tips would you give other travelers booking this vacation?
Probably best to book a desert trip when the temperature is not 40 - 45 C !
3. Did you feel that your vacation benefited local people, reduced environmental impacts or supported conservation?
Yes. Bought items, and tipped quite a lot!
4. Finally, how would you rate your vacation overall?
Good. Worst part was when my driver didn't meet me at the airport upon arrival, and I had to take a taxi at my own cost to the Riad. Then when I got to the drop-off point, I was abandoned with having to seek my way to the Riad (which was difficult to find).
Read the operator's response here:
Thank you so much for your feedback and we are really happy to learn that you had a good vacation in Morocco. We were, of course, extremely sorry to hear about your arrival transfer, which we learned about from our Morocco office on the day. The flight you (and another couple) were on coincided with the arrival of a flight from Mecca and, due to the large amount of people on the flight and meeting the flight, the terminal building was closed to all other people. Naturally this was not ideal but our representative at the airport informed our Morocco duty office to advise that he and the drivers were waiting outside in the car park. The other couple on the flight called the emergency number and were able to very quickly rendezvous with their driver. Had you travelled with our driver he would have made sure that you got to the riad and would have made arrangements for someone to assist with your luggage. We are really sorry that these circumstances intervened at the start of your vacation but we are glad that you were happy with all other arrangements and had a good vacation.