Jobs at Responsible Travel

Wildlife - Landscape - People

At Responsible Travel we help our customers live their travel dreams, while ensuring local people and wildlife benefit. We also aim to be a catalyst for positive change in the tourism industry.

Responsible Travel is the world's largest online travel company specialising in responsible tourism. We offer over 6,000 diverse small-scale, niche travel vacation offerings across 180 countries, and every year over 16,000 people travel with us. Every trip on our site is screened for its commitment to responsible tourism. In addition, we are an online publisher, publishing over 600 travel guides and articles, and this content has been one of the key drivers of Responsible Travel's success. The company was founded in 2001; we grew rapidly in 2017 and 2018, and aim to continue growing in future.


Job vacancies in travel companies


  • Account Manager - Responsible Travel: £25,500 plus £2,000 OTE - Brighton, UK
  • Interns - Responsible Travel: Only through funded third party - Brighton, UK
  • Work experience - Responsible Travel: Unpaid 1 week placement - Brighton, UK


  • Account Manager - Responsible Travel: £25,500 plus £2,000 OTE - Brighton, UK

    Responsible Travel represents 430 specialist tour operators, who are all screened by us to ensure that they meet our rigorous criteria for responsible tourism. Operators pay a fee to appear on the site and we receive a commission on confirmed bookings.

    The role

    Working as part of a team of three, the role of the Account Manager is to manage and maintain relationships with operators, ensuring a high level of service is provided and that our partners see Responsible Travel as an effective marketing strategy.

    You’ll work on a range of accounts, from large multinational travel companies to owner-operators who have turned to tourism to make their passion their livelihood. The main objective of the Account Manager is to effectively manage the relationships with our partners, maximising the financial returns that we make from the tour operators and accommodations we represent (our members) and to ensure that we exceed their expectations of partnering with us, and that they subsequently renew their membership.

    Skills required

    - High level of communication skills are essential, both verbal and written – particularly to ensure members are effectively tracking bookings and using our CMS to declare bookings

    - Ability to effectively self-manage workload and prioritise accordingly

    - Excellent analytical skills, high level of numeracy, and ability to produce monthly reports on the business performance of the accounts managed for discussion and action

    - Ability to multitask, work well under pressure and demonstrate confidence in communicating with our tour partners both via email and telephone

    - Sales experience is required to sell content marketing packages in the form of travel guides, articles and newsletter slots

    Experience

    - At least 2 years in an account management role or similar

    - Experience of managing commercial account relationships and using a CMS

    - SEO skills to select the best search terms, write meta tags and write copy pages to optimise the marketing of members’ vacations

    - PPC skills to create and monitor online ads for members' pages. You will be responsible for pay-per-click advertising campaigns

    Details

    This is a fantastic opportunity to work and represent the world's leading responsible tourism organisation and become part of our team.

    Salary £25,500 plus £2,000 OTE from commission earned on sales to members. The position is office based in the North Laine area of central Brighton, UK. We are looking for someone who is living in the UK now. The start date will be as soon as possible.

    Applications

    Please apply by email with a CV and covering letter by the closing date of Friday 23rd August 2019 to sophie@responsibletravel.com

    We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, gender, disability, religion/belief, sexual orientation or age.

    No agencies please.

    [Posted: 09 Aug 2019]
    Please note: Responsible Travel is based in Brighton, England (we do not have offices elsewhere). We do not operate tours so we do not employ guides, tour leaders, activity co-ordinators, trip organisers, or anyone outside the UK.


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